Help Center

Frequently Asked Questions

Find answers to common questions about ATS Checkmate

Getting Started

What is ATS Checkmate?
How does ATS Checkmate work?
Do I need to create an account?

Features & Functionality

What file formats do you support?
What is an ATS score?
What's included in the analysis?
How accurate is the analysis?

Pricing & Plans

Is there a free plan?
What's the difference between Free and Pro?
Can I cancel anytime?
Do you offer refunds?
Do you offer student discounts?

Privacy & Security

Is my resume data secure?
Do you store my resume?
Can employers see my resume?

Technical Support

My analysis failed. What should I do?
The analysis seems inaccurate. Why?
How do I contact support?
Do you have a mobile app?

Best Practices

How can I improve my ATS score?
Should I customize my resume for each job?
Can I use ATS Checkmate for multiple jobs?

Still Have Questions?

Can't find what you're looking for? Our support team is here to help.